FAQs
We ship to most destinations worldwide. Our printing and logistics partners ensure smooth and timely delivery wherever possible.
Please note:
- We cannot ship to regions affected by active conflict or areas restricted under international trade and shipping regulations.
- Certain territories may also have additional compliance requirements that may limit delivery.
If you are unsure whether your location is covered, please contact our support team for confirmation before placing an order.
Delivery times depend on your location and the shipping method selected:
- Within the United States: Standard delivery typically takes 3–7 business days, with expedited shipping available in as little as 3 days.
- International Orders: Delivery may range from 1–2 weeks, depending on customs processing and local courier services.
- Expedited Options: Available for select regions for faster delivery.
You will receive a tracking link once your order is shipped so you can monitor its progress in real time.
We support multiple secure payment methods through Flutterwave, including:
Debit and Credit Cards – Visa, Mastercard, Verve, AMEX
Direct Bank Transfers – Instant local and international bank payments
USSD Payments – Available with supported banks
Mobile Money – Supported in select regions
All transactions are encrypted and securely processed. Support for Apple Pay and Google Pay will be added soon.
Once your order is processed, you will receive a confirmation email containing your tracking number and a link to track your shipment in real time.
- Ebooks – Delivered instantly via email with a secure download link (no tracking required).
- Printed Books – Tracking becomes available once the order has been printed and shipped.
You can also log into your account at any time to check the status of your order.
Yes, you can. At checkout, simply enter the recipient’s email address for ebook delivery or their shipping address for printed copies.
Ebooks – The recipient will receive a download link directly.
Printed Books – We can ship directly to them, and you may include a personalised note upon request.
We want you to be completely satisfied with your purchase.
- Ebooks – Due to the digital nature of eBooks, refunds are only available if there is a technical issue preventing access, and we are unable to resolve it.
- Printed Books – Refunds or replacements are available for damaged, misprinted, or incorrect items.
Please contact our support team within 7 days of receiving your order, including your order number and proof of issue, so we can assist promptly.